Workplace by Facebook and/or Yammer and Teams Community Strategy Consultant

Type: Contract (20-40 hours/week)
Duration: 3+ months
Location: Remote (WFH, FTW!)
Time Zone: CDT or EDT preferred, but not necessary
Experience: 3-5 years in community management and/or internal communications
Compensation: Hourly (DOE)


  • Own relationships with 2-3 Talk Social to Me clients as they deploy (or accelerate the adoption of) Workplace by Facebook and/or Microsoft Yammer
  • Develop, deliver, and manage client deliverables, such as: project plans, strategic rollout plans, employee trainings, best practice guides, leadership guidance, and more
  • Conduct employee discovery interviews to learn about how end users actually work
  • Oversee the work of 1 or more Community Manager(s) on your client engagements, or partner with a peer Community Manager to divide and conquer, as needed (project/scope-dependent)
  • When appropriate, take on a role inside the client’s community to support Champions and end users
  • Coach senior executives, middle-managers, and employees on the adoption of social technology for work purposes
  • Model strong community management practices while teaching your client’s team to embody these behaviors
  • Be willing to move fast, iterate, and support client needs as they arise
  • Develop relationships with technology vendors in order to advocate for your clients
  • Support client renewals, when appropriate
  • Take responsibility for client success and satisfaction—and any “lessons learned”

The ideal candidates will:

  • Have real-world examples of Community Management experience with Workplace and/or Yammer and Teams
  • Have exceptional time management and organization skills
  • Be able to juggle 2-3 client engagements simultaneously
  • Be truly loved and respected by clients
  • Be authentic, trustworthy, proactive, and collaborative
  • Understand collaboration technology in the workplace
  • Want to be part of a growing team for the long haul
  • Deliver consistently solid results
  • Be available for occasional travel (1-2 x per quarter to your client’s location, depending on the engagement)