Careers

If you’re passionate about client success, a believer in modern digital communications, a skilled problem-solver, and exceptional in all areas of communication, then Talk Social to Me is looking for you!

We’re recruiting for a variety of full-time, part-time, and project-specific contract positions this fall and winter. You’ll work with our growing team supporting internal employee community and collaboration platforms for customers like Johnson & Johnson, Compass, Spotify, United Rentals, Stanley Black & Decker—and we've got a few more up our sleeve.

As a virtual organization, we trust our teams to work from home and collaborate together digitally on client projects day in and day out. We believe in hard work as well as work-life balance. If this type of work excites you, check out our open roles below.

Open Positions

  • Type: Contract roles (15-40 hours/week) for one or more customer engagements
    Duration: 3+ months
    Location: Remote (WFH, FTW!)
    Time Zone: CDT or EDT preferred, but not necessary
    Experience: 2+ years with Office 365, Yammer, SharePoint (some Teams knowledge required); Jive or Workplace by Facebook knowledge helpful
    Compensation: Hourly or Project Fee (DOE)

    Responsibilities:

    • Build and execute the change management process for customers migrating from other social platforms toward Microsoft Office 365, with a main focus on employee collaboration behaviors and tools
    • Manage the strategic adoption of Yammer and Teams for key use cases at each client, from C-level participation to communities of practice and more
    • Provide consultation, training, advice, and practical support for several key use cases in order to improve their collaborative behaviors online as they migrate to a new toolset
    • Deliver written plans, guides, calendars, and other planning materials to support each use case’s migration
    • Oversee the work of 1 or more Community Manager(s) on your client engagements, or partner with a peer Community Manager to divide and conquer, as needed (project/scope-dependent)
    • Coach senior executives, middle-managers, and employees on the adoption of social technology for work purposes
    • Partner with Microsoft Customer Success Managers to ensure alignment
    • Take responsibility for client success and satisfaction, and achieve measurable adoption targets

    The ideal candidate will:

    • Be a power user of Yammer, Teams, SharePoint, and Office 365 toolsets
    • Have exceptional time management and organization skills
    • Be truly loved and respected by clients
    • Be flexible, authentic, trustworthy, and collaborative
    • Understand collaboration technology in the workplace
    • Deliver consistently solid results
    • Be a self-starter with incredible intrinsic motivation
    • Be available for occasional travel (1-2 x per quarter to your client’s location, depending on the engagement)
  • Type: Contract (20-40 hours/week)
    Duration: 3+ months
    Location: Remote (WFH, FTW!)
    Time Zone: CDT or EDT preferred, but not necessary
    Experience: 3-5 years in community management and/or internal communications
    Compensation: Hourly (DOE)

    Responsibilities:

    • Own relationships with 2-3 Talk Social to Me clients as they deploy (or accelerate the adoption of) Workplace by Facebook and/or Microsoft Yammer
    • Develop, deliver, and manage client deliverables, such as: project plans, strategic rollout plans, employee trainings, best practice guides, leadership guidance, and more
    • Conduct employee discovery interviews to learn about how end users actually work
    • Oversee the work of 1 or more Community Manager(s) on your client engagements, or partner with a peer Community Manager to divide and conquer, as needed (project/scope-dependent)
    • When appropriate, take on a role inside the client’s community to support Champions and end users
    • Coach senior executives, middle-managers, and employees on the adoption of social technology for work purposes
    • Model strong community management practices while teaching your client’s team to embody these behaviors
    • Be willing to move fast, iterate, and support client needs as they arise
    • Develop relationships with technology vendors in order to advocate for your clients
    • Support client renewals, when appropriate
    • Take responsibility for client success and satisfaction—and any “lessons learned”

    The ideal candidates will:

    • Have real-world examples of Community Management experience with Workplace and/or Yammer and Teams
    • Have exceptional time management and organization skills
    • Be able to juggle 2-3 client engagements simultaneously
    • Be truly loved and respected by clients
    • Be authentic, trustworthy, proactive, and collaborative
    • Understand collaboration technology in the workplace
    • Want to be part of a growing team for the long haul
    • Deliver consistently solid results
    • Be available for occasional travel (1-2 x per quarter to your client’s location, depending on the engagement)