If you’re passionate about client success, a believer in modern digital communications, a skilled problem-solver, and exceptional in all areas of communication, then Talk Social to Me is looking for you! 

We’re recruiting for several contract positions to start this summer. You’ll get to work with our team supporting internal employee community and collaboration platforms for customers like Johnson & Johnson, Compass, Spotify, United Rentals, Stanley Black & Decker—and we've got a few more up our sleeve.

As a virtual organization, we trust our teams to work from home and collaborate together on client projects day in and day out. We believe in hard work as well as work-life balance.

 

 

Community Manager / Strategist and Client Advocate

 
 

Type: Contract (35-40 hours/week)
Location: Remote (WFH, FTW!)
Time Zone: CDT or EDT preferred, but not necessary
Experience: 3-5 years community management and/or internal communications
Compensation: Hourly (DOE)

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Responsibilities:

  • Own relationships with 2-3 Talk Social to Me clients as they deploy (or accelerate the adoption of) Workplace by Facebook and/or Microsoft Yammer
  • Develop, deliver, and manage client deliverables, such as: employee trainings, best practice guides, leadership guidance, and more
  • Oversee the work of 1 or more Community Manager(s) on your client engagements, or partner with a peer Community Manager to divide and conquer, as needed (project/scope-dependent)
  • Coach senior executives, middle-managers, and employees on the adoption of social technology for work purposes
  • Model strong community management practices while teaching your client’s team to embody these behaviors
  • Be willing to move fast, iterate, and support client needs as they arise
  • Develop relationships with technology vendors in order to advocate for your clients
  • Support client renewals, when appropriate
  • Take responsibility for client success and satisfaction—and any "lessons learned"

The ideal candidates will:

  • Have real-world examples of Community Management experience with Workplace and/or Yammer
  • Have exceptional time management and organization skills
  • Be able to juggle 2-3 client engagements simultaneously
  • Be truly loved and respected by clients
  • Be authentic, trustworthy, proactive, and collaborative
  • Understand collaboration technology in the workplace
  • Want to be part of a growing team for the long haul
  • Deliver consistently solid results
  • Be available for occasional travel (1-2 x per quarter to your client's location, depending on the engagement)
 

 

Yammer Community Manager and Coach
 

Type: Contract (30-40 hours/week)
Duration: July 2 - September 28 (longer-term renewal possible)
Location: Remote (WFH, FTW!)
Time Zone: CDT or EDT preferred, but not necessary
Experience: 2+ years community management (Yammer)
Compensation: Hourly or Project Fee (DOE) 

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Responsibilities:

  • Manage the strategic adoption of Yammer for up to 12 use cases, leaders, managers, or teams across a variety of enterprise clients (3-5 customers)
  • Provide consultation, training, advice, and real-world support for your use cases in order to accelerate (read: improve) their collaborative behaviors online
  • Deliver written plans, guides, calendars, and other planning materials to support each use case’s adoption of Yammer
  • Partner with Yammer Customer Success Managers to ensure alignment
  • Take responsibility for client success and satisfaction, and achieve measurable adoption targets over the course of the 12-week program
    • Note: If targets are hit successfully across the board, role may morph into a larger, more strategic, longer-term position with direct reports

The ideal candidate will:

  • Be a power user of Yammer, SharePoint, and Office 365 toolsets
  • Have exceptional time management and organization skills
  • Be truly loved and respected by clients
  • Be flexible, authentic, trustworthy, and collaborative
  • Understand collaboration technology in the workplace
  • Deliver consistently solid results
  • Be a self-starter with incredible intrinsic motivation
  • Be available for occasional travel (1-2 x per quarter to your client's location, depending on the engagement)
 

 

Sound like a good fit?

If so, please send your up-to-date resume, links to your LinkedIn and Twitter profiles, desired hourly rate, and relevant work samples from the past year to: jobs@talksocialtome.com.

 

Note: Due to the amount of responses received, we may not be able to respond to all submissions.

(If you don't hear back from us within one business week, please feel free to follow up to confirm receipt. Thanks!)