Analytics

Yammer Analytics: Get More Transparency from Group Insights

Everyone is a Community Manager More and more, employees are taking on the role of ...

Melissa Rosen

Melissa Rosen

collaboration

Enterprise Social Network Rollout: Language and Culture are Critical

It’s exciting to introduce an enterprise social network (ESN)! It’s also very common to start ...

Rachel Medanic

Rachel Medanic

Analytics

Upcoming Webinars: How to Measure Behavior in Your Enterprise Social Network

If you’re running your company’s enterprise social network (ESN), you will inevitably be asked about ...

Melissa Rosen

Melissa Rosen

Community Management

Salesforce Lightning Bolt and the Accidental Community Manager

Last week, Salesforce.com announced a new online community framework, Lightning Bolt, which essentially allows customers ...

Carrie Basham Young

Carrie Basham Young