About Us

Your trusted advisor for internal communications, employee engagement, and collaboration success.

Let's diagnose your communications challenge and get to work - together.

It was 2008 when I helped some of the world’s biggest companies launch the first internal social networks. Technology, vendors, and features have changed since then, but one thing has remained the same: employee engagement in social tools requires that Communicators, IT and HR start with a plan that puts the employee experience first.

I’ve worked with hundreds of stakeholders to boost engagement in a struggling platform, strategically plan launches, convince executives to participate, and train everyday employees to get the most out of social tools. My clients today benefit from more than thirteen years of expertise. My customer relationships are rooted in mutual accountability, trust, respect, and a genuine partnership so that we can achieve your goals together.

When you’re ready to reach out, I’d love to hear from you. Connect with me today; we’ll take the weight off of your shoulders and help accelerate your success!

An offer of help

These are extraordinary times.

If you need some advice to support recent changes to your work culture, we can help. We’re making ourselves available to answer questions, brainstorm, problem-solve, provide guidance — it’s your hour to work through what is most pressing for you to keep your employees engaged and effectively working.

Simply send us an email and tell us a little bit about your situation. We’re here to help in any way we can.
We look forward to connecting with you soon. Please, pass this along to any colleagues who could use the help!

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Meet the team

Carrie Basham Young

Principal and CEO

Jen Keyerleber

Community Strategy

Melissa Rosen

Community Management

Let’s Talk.

We’re very effective at creating engaged, happy, productive employees through the intelligent use of social collaboration tools. Our small-group-discovery process is our secret sauce. Want your teams to work better together?

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